You should create your referral and save it and then open it again in order to refer

1. Open your drafted referral and press on action and then refer, a new window will appear to choose your desired focal point press on the labeled point at the left.
   
   
2. A page will appear giving you the option to search for your focal point based on organization, focal point name, phone number, user email, sector and services.
   Note: the service mapping will also have a matching score, to find the suitable focal point that will service your referral based on location and referred to sector and needed services.